IT & internal ops
Document the process while you fix it.
Capture the fix as you do it, so the next person does not open a ticket.

Example guide: Give a new colleague access in Odoo
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Runbooks
Steps with real screenshots.
Access requests
Walk people through the form.
Redacted credentials
Blur tokens and keys before you share; the original pixels are deleted.
Try it on your own process
The free plan: 25 active guides, PDF and Markdown export with a small footer, and no credit card.